Change Management Foundation + Practitioner™ (CMP) Certification

This program combines two certification programs into one course offered over eight half-day sessions, plus two exam sessions. It will provide practical knowledge on Change Management techniques as well as the Foundation™ and Practitioner™ certifications (two certifications, two exams).  While the course and exams were created by the Change Management Institute (CMI) to align with the second edition of their Change Management Body of Knowleddge (CMBOK), the material also addresses Prosci's ADKAR^® model for change management.  This course is appicable to those wanting to manage change better regardless of the framework being used.

Please note: The Change Management Foundation™ and Change Management Practitioner™ programs are available separately and not only as a single package as outlined above. In order to obtain your Change Management Professional (CMP) designation, you must successfully pass both exams.

Foundation™ – Getting the Basics (Sessions 1-5)

During the first part of this program, you will examine various Change Management techniques and models that can be effectively implemented within your organization. This structured approach will help you understand how to navigate change as an individual, as a member of a team/organization, and as a leader. The program is designed to explore the impact that change has on the following five major areas:

• The Organizational Context and Awareness
• People and Change
• Change Leadership and Teams
• Stakeholder Engagement and Communication
• The Work of the Change Manager
   

This certification program also prepares you to complete the APMG International Change Management Foundation™ exam. Given that a primary course goal is to achieve Foundation™ certification, the course study guide will be provided in advance of the workshop so that participants may begin studying right away. In addition, homework assignments and practice exams will be provided. The Foundation™ level exam is taken after completion of the first five sessions.

Practitioner™ – Going Beyond the Basics (Sessions 6-8)

You will examine the application of various Change Management techniques in different contexts. The last part of the program focuses on understanding how to apply and tailor change management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the change management approaches and techniques to a real change initiative; however they may not be sufficiently skilled to do this appropriately for all situations. His/her individual change management expertise, complexity of the change initiative and the support provided for the use of change management approaches in their work environment will all be factors that impact what the Practitioner can achieve.

This course will further develop some of the knowledge of Change Management learned during the Foundation™ certification. It will provide an understanding of how Change Management fits into the Project Management environment. This course also prepares you for the APMG International Change Management Practitioner™ exam that will take place upon completion of sessions 6-8. Given that a primary course goal is to achieve both Foundation™ and Practitioner™ certification, the program study guide will be provided in advance of the program so that participant may begin studying right away. In addition, homework/assignments and practice quizzes will be provided.

You can also view our Change Management Practitioner fact sheet.

Learning Objectives

Participants will gain practical skills to:

• Explain the current context of change and how it is evolving
• Understand major drivers of change and the organizational context of change including the effects of organizational culture
• Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches
• Assess the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change
• Support people who are in key change roles and help them build an effective change team
• Explain how understanding human dynamics and organizational context is changing the way we approach change
• Analyze stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change
• Identify different types of measurement that can be used to track the effectiveness of change management activities and apply change analytics for change management
• Prepare for the Foundation exam

• Apply key principles to define what needs to be learned by those involved in a change initiative

• Understand how to provide effective and developmental feedback to support others through change

• Apply coaching principles when supporting change leaders at every level

• Demonstrate how to recognise and deal with different sources of conflict during change

• Consider effective ways to facilitate groups to enable collaboration and co-design of change.

• Understand ways to sustain change by identifying organisational levers, adoption approaches and reinforcing systems to help embed change in an organisation

• Prepare for the Practitioner exam

Who Should Attend

• Those wishing to achieve CMP certification (Foundation™ + Practitioner™)
• Those working in organizations where a change initiative is being planned or taking place
• Anyone in a role that involves leading, managing, or supporting the change initiative, particularly for those working in organizations wherein a change initiative is being planned or taking place

Prerequisite

• To qualify for the Practitioner program, participants must successfully complete the APMG International Change Management Foundation™ exam with a pass rate of 50% or higher.

Materials

A digital copy of The Change Management Study Guide (2024) will be provided in advance of the program so the participant may begin studying. In addition, homework assignments and practice quizzes will be provided.

What You Will Learn

TESTIMONIALS