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Change Management Foundation™ Certification

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During this program you will examine various change management techniques and explore change management models that could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:

  • Change and the Individual
  • Change and the Organization
  • Communications and Stakeholder Engagement
  • Change Management Practice

This course also prepares you for the APMG Change Management Foundation™ exam. Given that a primary course goal is to achieve the Foundation™ certification, the course study guide will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. This course is offered over five half-day sessions. The Foundation™ level exam is taken after completion of the fifth session.

Performance Outcomes

  • Preparing individuals for change
  • Assessing organizational change readiness and change impact
  • Leading organizational change
  • Engaging stakeholders for successful change
  • Preparing for the Foundation exam

 

Learning Objectives

Participants will gain practical skills to:

  • Explain the current context of change and how it is evolving
  • Understand major drivers of change and the organizational context of change including the effects of organizational culture
  • Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches
  • Assess the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change
  • Support people who are in key change roles and help them build an effective change team
  • Explain how understanding human dynamics and organizational context is changing the way we approach change
  • Analyze stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change
  • Identify different types of measurement that can be used to track the effectiveness of change management activities and apply change analytics for change management
  • Prepare for the Foundation exam
     

Who Should Attend

This qualification is aimed at individuals who are actively involved in providing dedicated support to change initiatives who require a working knowledge of the key principles of change management, who need to know the terminology used and some of the theory behind the practice. It is also the introduction to the higher-level Practitioner qualification and therefore includes all those who are the target audience for that qualification.

 

Prerequisite

  • Pre-reading: the first two chapters of The Change Management Study Guide.
  • Approximately two (2) hours of study is recommended each evening.

 

Materials

A digital copy of The Change Management Study Guide will be provided in advance of the program so the participant may begin studying. In addition, daily homework/assignments (minimum of 2 hours a night), and practice quizzes will be provided.

 

Course Outline

ORGANIZATIONAL CONTEXT AND APPROACH
Structuring Your Approach

  • The link between change management and benefits
  • Kelman's three levels of adoption
  • Planned change vs emergent change
  • Systems thinking
  • Organizational culture
  • Force Field Analysis

 

Structuring Your Approach

  • Co-design
  • ADKAR®
  • Evolving the "n-step" process
  • Delivery strategy and implications for change management
  • Agile Practices
  • Continuous change management cycle
  • The effective change manager and agile change practices
  • The change strategy

 

PEOPLE AND CHANGE

Human Responses to Change

  • Introduction to neuroscience and change
  • Human response to change - the 'Change Curve'
  • Leading the change journey

 

Human Motivations and Drives

  • Rewards and punishments
  • Positive psychology and resilience
  • The change formula and change anxieties
  • Survival and learning anxieties

 

Introduction to Learning and Change

  • Competence and learning
  • The learning process and individual preferences

 

CHANGE LEADERSHIP AND TEAMS

Leadership Through Change

  • Key roles in the change process

  • The role of the change sponsor

  • The change agent's role and personal influence

  • The role of local leadership in change

  • Leadership and psychological safety in change

  • Leadership can shape organizational culture

 

Teams and Change

  • Team structures and change

  • How teams develop

  • Assessing and growing team effectiveness

  • Harvesting the value of team diversity

 

STAKEHOLDER ENGAGEMENT AND COMMUNICATION

Stakeholder Engagement

  • Stakeholder definition and identification

  • Stakeholder analysis

  • Stakeholder levels of power and stakeholder mapping

  • Building engagement

  • Planning stakeholder engagement

 

Communication

  • Basics of communication theory

  • Barriers to communication

  • Messaging to communicate change

  • Communicating change

 

THE WORK OF THE CHANGE MANAGER

Assessing Change Impacts and Severity

  • Step 1: Assessment of change impacts

  • Step 2: Change impact severity

 

Resistance to Change

  • Underlying causes of resistance

  • Reasons for resistance

 

Change Analytics

  • Measurement types

  • Building a change analytics strategy

 


TESTIMONIALS

upcoming sessions

Feb. 05, 2025
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Feb. 08, 2025
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Feb. 12, 2025
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Feb. 15, 2025
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Feb. 19, 2025
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Feb. 22, 2025
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Event starts in: 66 days


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May 06, 2025
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May 07, 2025
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May 08, 2025
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May 13, 2025
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May 14, 2025
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May 15, 2025
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May 20, 2025
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May 21, 2025
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Event starts in: 156 days


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Sep. 15, 2025
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Sep. 16, 2025
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Sep. 17, 2025
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Sep. 18, 2025
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Sep. 19, 2025
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Sep. 22, 2025
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Event starts in: 288 days


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Nov. 05, 2025
Instructor: TBD

Nov. 08, 2025
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Nov. 12, 2025
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Nov. 15, 2025
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Nov. 19, 2025
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Nov. 22, 2025
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Event starts in: 339 days


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PMI PDUs

PMI Talent TriangleThe following table provides the breakdown of the professional development units (PDUs) for this course aligned with the PMI Talent TriangleTM.

  WoW PS BA
PMP 0 21 0
PgMP 0 21 0
PfMP 0 21 0
PMI-ACP 0 21 0
PMI-SP 0 21 0
PMI-RMP 0 21 0
PMI-PBA 0 21 0

The three columns in the above table are Ways of Working, Power Skills & Business Acumen.

Other Credits

Other professional (re)certification credits are available, including:

  • Certified Business Analyst Professionals (CBAPs) earn 21 CDUs (Category 2B)
  • Certified Software Quality Engineers (CSQEs) earn 3 RU
  • CIPS Information Systems Professionals (ISPs) earn 21 Learning Credits
  • CIPS Information Technology Certified Professional (ITCPs) earn 21 Learning Credits

More Info

 

"Thank you again for a great program – teaching online is hard and you managed to make it engaging and personable.thank you again for a great program – teaching online is hard and you managed to make it engaging and personable."

Cathy Collett: R&D Specialist, City of Halifax