During this program you will examine various change management techniques and explore change management models that could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:
This course also prepares you for the APMG Change Management Foundation™ exam. Given that a primary course goal is to achieve the Foundation™ certification, the course study guide will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. This course is offered over five half-day sessions. The Foundation™ level exam is taken after completion of the fifth session.
Performance Outcomes
Participants will gain practical skills to:
This qualification is aimed at individuals who are actively involved in providing dedicated support to change initiatives who require a working knowledge of the key principles of change management, who need to know the terminology used and some of the theory behind the practice. It is also the introduction to the higher-level Practitioner qualification and therefore includes all those who are the target audience for that qualification.
A digital copy of The Change Management Study Guide will be provided in advance of the program so the participant may begin studying. In addition, daily homework/assignments (minimum of 2 hours a night), and practice quizzes will be provided.
Course OutlineORGANIZATIONAL CONTEXT AND APPROACH
Structuring Your Approach
PEOPLE AND CHANGE Human Responses to Change
Human Motivations and Drives
Introduction to Learning and Change
CHANGE LEADERSHIP AND TEAMS Leadership Through Change
Teams and Change
STAKEHOLDER ENGAGEMENT AND COMMUNICATION Stakeholder Engagement
Communication
THE WORK OF THE CHANGE MANAGER Assessing Change Impacts and Severity
Resistance to Change
Change Analytics
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